Terms & Conditions

Last updated: 1 January 2025

Thank you for using Fifty Two For You. These Terms & Conditions (the “Terms”) explain how our service works and what we both agree to when you use it.

By purchasing a product, creating an account, or using our website, you agree to these Terms and to our Privacy Policy.

If you do not agree with these Terms, please do not use the service.

1. Who we are

“We”, “us” and “our” refer to:

Fifty Two For You LLC
Email: hello@fiftytwoforyou.com

We provide a digital legacy service where:

  • A “buyer” purchases access

  • A “writer” receives weekly questions by email and replies with their answers

  • After a period (for example, 52 weeks), we compile the answers into a digital book (PDF)

  • The buyer and/or recipient can download and print the book themselves if they wish

We do not send printed books. We only provide digital files.

2. Who these Terms apply to

These Terms apply to:

  • People who buy a Fifty Two For You product

  • People who are invited to take part as writers or recipients

  • Anyone who visits or uses our website

If you are using the service on behalf of someone else, you confirm you are authorised to do so.

You should be at least 18 years old to purchase a product.
If you invite a younger person to answer questions, you are responsible for ensuring that you have the appropriate consent.

3. Our service

3.1 What we provide

When you purchase a product from us, we will:

  • Ask you for the relevant details (e.g. writer’s name, email, recipient’s email, start date)

  • Send weekly questions by email to the writer from the chosen start date

  • Store the answers securely

  • Generate a digital book (PDF) from the collected answers

  • Make the digital book available to download for a limited period, as described on our website

We may update or improve the service over time, but the core idea remains: questions by email → answers → digital book.

3.2 What we do not provide

  • We do not post or ship physical, printed books

  • We do not guarantee any particular printer or print quality if you choose to print the PDF yourself

  • We do not provide counselling or legal/financial advice – the content is personal and created by you/your family

4. Accounts and access

You may need to create an account or be given access via email links.

You agree to:

  • Provide accurate and up-to-date information

  • Keep login details (if any) secure

  • Tell us promptly if you suspect unauthorised access to your account

You are responsible for any activity carried out through your account or via links sent to the email addresses you provide.

We may suspend or close accounts where we reasonably believe there is misuse, fraud, or a breach of these Terms.

5. Acceptable use

You agree to use our website and service in a lawful and respectful way. You must not:

  • Use the service to abuse, harass, threaten, or defame anyone

  • Upload or share content that is hateful, racist, obscene, or otherwise offensive

  • Upload or share illegal content or content that encourages unlawful activity

  • Attempt to hack, disrupt, or interfere with our website or systems

  • Try to access another user’s account or data

  • Use automated bots or scraping tools to extract data from our site without permission

  • Misrepresent your identity or pretend to be someone else

  • Use the service for commercial exploitation of other people’s personal data

If we reasonably believe you are breaking these rules, we may remove content, suspend access, or terminate your use of the service.

6. Purchases, pricing and refunds

6.1 Prices

Our current prices are shown on our website.
We may change prices or discontinue products from time to time.

The price you pay is the price shown at checkout at the time of purchase.

6.2 Payment

Payments are processed securely for us by Stripe.
You must only use a payment method that you are authorised to use.

6.3 Digital nature of the service

Fifty Two For You is a digital service:

  • You are paying for access to the question flow, storage of answers, and creation of a digital book.

  • There is no physical delivery or shipping.

6.4 Refunds

We want people to be happy with the service.

Details of our current refund or cancellation policy (if any) are set out on our website or at checkout and form part of these Terms.

Nothing in these Terms affects your statutory rights under UK consumer law.

7. Third-party services

We use third-party services to help deliver our product, such as:

  • Payment processing (Stripe)

  • Email delivery (e.g. Brevo or similar providers)

  • Analytics and website tools (e.g. Google Analytics)

You may also leave our site by clicking a link to another website. Those websites are not under our control and will have their own terms and privacy policies.

We are not responsible for the content, security or practices of third-party websites or services.

8. Content submitted by you

8.1 Ownership

You and your family remain the owners of the content you submit, including:

  • Answers to questions

  • Stories, reflections, and advice

  • Any cover image you upload

We do not claim ownership of your personal stories.

8.2 Licence you grant us

To run the service, you give us a limited licence to:

  • Store, copy and format your content

  • Use it to generate and maintain your digital book

  • Make it available to the relevant account holders/recipients

  • Use it where needed to provide support and fix issues

This licence is:

  • Non-exclusive

  • Worldwide

  • Royalty-free

  • Limited to providing and improving the Fifty Two For You service (and any closely related features you choose to use)

We will not use your content for our own marketing or publicity unless you have explicitly agreed to that in writing.

8.3 Your responsibilities

You are responsible for:

  • Ensuring the content you submit is lawful

  • Making sure you have permission to include personal details or stories about other people

  • Obtaining appropriate parental/guardian consent where you include content about children

You confirm that your content:

  • Does not infringe anyone else’s intellectual property rights

  • Does not unlawfully disclose private information about someone else

  • Does not breach these Terms or applicable law

We do not routinely review all content, but if we come across content that appears illegal or clearly violates these Terms, we may remove it or disable access.

You should keep your own backup copies of anything important you write or upload.

9. Our intellectual property

All rights in:

  • Our website design

  • Logos, branding and trademarks

  • The layout, templates and styling of the digital books

  • Our text, copy, and any standard wording we provide

belong to Fifty Two For You LLC or our licensors.

Using the service does not give you any rights to our branding or materials, beyond what is needed to use the service as intended.

You must not:

  • Copy or reproduce our website or book templates beyond personal use

  • Use our name or logo without permission

  • Reverse-engineer or attempt to access our source code

10. Our approach to AI

Fifty Two For You is based on real words from real people.

  • We do not automatically rewrite your answers using AI

  • We do not use your book content to train external AI models

  • We may use general technical tools, which can include AI-assisted systems, behind the scenes for things like analytics, spam filtering, or improving the website – but not to change the meaning of your stories

Any such use is covered by our Privacy Policy and is designed to respect your privacy and content.

11. Data protection and privacy

We collect and process personal data to provide the service.

Our Privacy Policy explains:

  • What data we collect

  • How we use it

  • How long we keep it

  • Your rights under UK data protection law

By using the service, you agree that we may process your personal data in line with our Privacy Policy.

You can read it here: [link to your Privacy Policy page]

12. Availability and changes to the service

We do our best to keep the service running smoothly, but we cannot guarantee:

  • That the website will always be available or error-free

  • That emails will never be delayed or filtered by your email provider

  • That there will never be interruptions for maintenance or updates

We may:

  • Change or improve parts of the service

  • Add or remove features

  • Stop offering certain products

Where we make a significant change that affects your active purchase, we’ll take reasonable steps to let you know and to give you a fair way to access your content (for example, time to download your digital book).

13. Termination

You can stop using the service at any time.

We may suspend or terminate your access if:

  • You seriously or repeatedly breach these Terms

  • We are required to do so by law

  • We reasonably suspect fraud, misuse or security issues

If we terminate your access because of a breach, we are not obliged to provide a refund, except where required by law.

We will handle your personal data and Content following our Privacy Policy and data retention rules, including deletion after the specified period.

14. Disclaimer of warranties

We aim to provide a helpful and reliable service, but:

  • The service is provided “as is”

  • We do not guarantee that it will meet every personal expectation

  • We do not guarantee uninterrupted or error-free operation

To the fullest extent permitted by law, we exclude all warranties, representations and conditions that are not expressly set out in these Terms.

Nothing in these Terms is intended to exclude or limit any legal rights you have as a consumer that cannot be excluded or limited by law.

15. Limitation of liability

To the extent permitted by law:

  • We are not liable for any loss of profits, business, data or any indirect or consequential losses arising from your use of the service

  • Our total liability to you for any claim arising out of or relating to the service or these Terms will be limited to the total amount you paid us for the relevant product

We do not exclude or limit liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any other liability that cannot be limited under UK law

16. Changes to these Terms

We may update these Terms from time to time. If we do:

  • We’ll update the “Last updated” date at the top

  • Where the changes are significant, we’ll take reasonable steps to let you know (for example, via the website or by email if you have an account)

If you continue to use the service after the updated Terms take effect, you will be treated as having accepted them.

If you do not agree with the changes, you should stop using the service.

17. Governing law and jurisdiction

These Terms and any dispute arising out of them or the service are governed by the laws of England and Wales.

If we cannot resolve a dispute informally, you and we agree that the courts of England and Wales will have non-exclusive jurisdiction.

This does not affect any rights you have to bring a claim in your local courts under applicable consumer laws, where those laws allow it.

18. Contact us

If you have questions about these Terms or the service, you can contact us at:

Email: hello@fiftytwoforyou.com